Everything it takes to run your properties, in one platform.

LeBonRegistre transforms your operations from clipboards to digital efficiency. Our platform digitizes every aspect of property management:

• Digital work orders: tenants submit requests online, eliminating paper forms
• Electronic document storage: leases, invoices, and reports stored securely in the cloud
• Automated notifications: email and mobile alerts replace phone calls and paper notices
• Mobile access: complete inspections and approvals on-site using tablets or smartphones

Within 30 days, you’ll go from paper-based processes to a fully digital workflow.

Tenants access a user-friendly portal where they can submit requests 24/7. The process is simple:

• Log into their tenant account
• Select the issue type from preset categories
• Add a description and upload photos
• Submit the request instantly

Tenants receive automatic updates when their request is assigned, when work is scheduled, and when it’s completed. This transparency dramatically improves tenant satisfaction while reducing phone calls and emails to your office.

Not at all. We’ve designed the tenant portal to be intuitive and accessible for users of all technical skill levels. The interface is straightforward with clear instructions, and tenants can access it from any device, whether a computer, tablet, or smartphone. Most tenants adapt to the system within minutes. We also provide quick-start guides and support resources to ensure everyone feels comfortable using the platform.

TGR is a cloud-based platform hosted on secure AWS infrastructure, accessible from any device with an internet connection. This ensures automatic updates, data backup, and 99.9% uptime.

Yes! Although TGR was founded in Quebec in 2016, we proudly serve clients in several Canadian provinces:

• Ontario: we support commercial and office property managers and senior residences across the province, particularly in the Greater Toronto Area and Ottawa. Our Ontario clients particularly appreciate our ability to manage bilingual portfolios and our compliance with provincial regulations.
• Nova Scotia: clients use TGR to modernize their property management operations, eliminating paperwork and improving the efficiency of their field teams.
• New Brunswick: our clients benefit from our native bilingual approach, particularly important in this officially bilingual province, to effectively serve their French- and English-speaking tenants.

We are rapidly expanding across Canada. Our platform is designed to adapt to each province’s regulations and building codes, while offering the bilingual experience that sets us apart in the Canadian market.

Absolutely. TGR’s centralized platform allows you to manage maintenance, service requests, vendor relationships, and compliance requirements across your entire portfolio from a single dashboard with property-specific and portfolio-wide reporting.

The tenant portal provides 24/7 access for service requests, maintenance updates, document access, and communication with property management. Tenants appreciate the transparency and quick response times, leading to higher retention rates.

Implementation timelines vary based on portfolio size and complexity. Most single-property implementations are completed within 2-3 weeks, while multi-property portfolios typically take 4-6 weeks. Our team provides comprehensive onboarding and training throughout the process.

TGR is designed to handle the unique requirements of senior living properties including coordinated maintenance scheduling, real-time team communication, resident safety protocols, and seamless information sharing between staff members to ensure smooth daily operations.

TGR centralizes all facility information in one platform, allowing maintenance staff, administrators, and management to share updates, coordinate tasks, and stay informed about facility issues in real-time, eliminating communication gaps and delays.

Absolutely. TGR tracks maintenance schedules for elevators, medical alert systems, HVAC systems, emergency generators, fire suppression systems, and other critical equipment specific to senior living facilities, with automated alerts to keep your team informed.

Yes, TGR centralizes management across your entire portfolio while maintaining property-specific workflows and reporting for each facility. Team members can easily access information across locations when needed.

TGR streamlines workflows, eliminates paperwork, enables instant communication between departments, tracks task completion, and provides visibility into all facility operations so your team can focus on resident care rather than administrative tasks.

Corporate facility management software is a centralized digital platform that helps organizations manage their buildings, equipment, maintenance, and operations across single or multiple locations. It tracks assets, schedules preventive maintenance, manages work orders, ensures regulatory compliance, and provides visibility into facility performance. For Canadian corporations, it streamlines everything from HVAC maintenance to safety inspections while maintaining records for audits.

TGR’s implementation timeline is typically 2-4 weeks for corporate facilities, compared to 6-12 months for enterprise solutions. The process includes data migration, team training, and system configuration. Because TGR is built for Canadian property professionals, it comes pre-configured for common facility management workflows, reducing setup time significantly.

Yes, TGR offers role-based permissions allowing you to define exactly who can see and do what. Regional managers can have full control over their assigned properties while corporate maintains oversight across all locations. This ensures local autonomy with centralized visibility and standardization.

TGR tracks all facility assets including HVAC systems, elevators, electrical equipment, plumbing, fire safety systems, security equipment, office furniture, IT infrastructure, and specialized equipment. For each asset record you have the possibility to include purchase details, location, warranty information, maintenance history, and documentation.

Yes, TGR is fully bilingual (English and French), making it ideal for Canadian corporations with operations in Quebec and other provinces. All features, documentation, and support are available in both official languages.

TGR supports all commercial property types including office buildings, retail spaces, industrial properties, mixed-use developments, shopping centers, and commercial plazas. Our platform scales from single properties to large multi-site portfolios.

Yes. TGR includes support for RBQ (Régie du bâtiment du Québec) regulatory inspections. You complete structured digital inspection forms, log findings as prioritized recommendations, and keep a complete, time-stamped history that's ready to present for regulatory review - no binders required.

Yes. Every finding is recorded as a recommendation with a priority and a category (safety or compliance). Each one moves through a clear status from open to resolved, so issues raised during an inspection don't get lost after the clipboard is put away.

Yes. Each route shows live daily progress and flags overdue rounds automatically. Supervisors see at a glance which passes were completed and which were missed, so follow-up happens the same day instead of weeks later.

A service request is a single reported issue, tracked from submission to resolution. A round (or routine) is a recurring route of predefined tasks (security walkthroughs, safety checks, preventive inspections) that repeats on a schedule and is tracked pass by pass, with a verifiable record of what was checked, when, and by whom.

The executive dashboard consolidates service requests, maintenances, documents, billable tickets, income processed, cost approvals, and work orders in one view. You can filter by property and by time range to see performance for a single building or your entire portfolio.

Yes. The Service Request Scoreboard tracks response performance per property. It turns "how quickly are we responding?" into a measurable number you can hold teams accountable to.

Each property receives an automated health score built from maintenance completion, service-request performance, and equipment coverage. The score is paired with alerts for aging equipment, expired warranties, overdue maintenance, and recurring repairs, so you know exactly where a property needs attention.

TGR analyzes your history to surface the risk patterns that precede a failure. Instead of reacting to a breakdown, you get an early signal that lets you plan the repair or replacement on your schedule.